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BOC Agency Changes in Staffing Hours Due to Covid19

Wednesday, March 18, 2020
Contact:
Robin Ross, Franklin County Commissioners, 614/525-2392
Isabella Minadeo, Commissioners, 614/525-3462

FOR IMMEDIATE RELEASE
Wednesday, March 18, 2019

Contact: Tyler Lowry, Commissioners, 614-525-6630
Jodi Andes, Commissioners, 614-525-5273

COUNTY COMMISSIONERS TAKING STEPS TO HELP PROTECT CLIENTS AND STAFF
The Franklin County Commissioners today announced some changes in staffing and hours at the county’s Child Support Enforcement Agency aimed at keeping staff and clients safe during the current public health crisis.
For the time being, the Child Support offices at 80 E. Fulton St. downtown will be open Monday through Friday from 8:00 a.m. through noon.  Only half of the usual staff will be working at any one time, and the agency asks clients to first reach out via one of the methods below: A number of other county agencies have also been limiting hours and services in order to protect clients and staff.  The commissioners are maintaining a list of closures and updates at commissioners.franklincountyohio.gov.

In addition, the commissioners are holding near-daily conference call updates to which the public is invited:
  • Call in number: 1-877-820-7831
  • Access code:      254681#
  • Call Schedule:
  • Monday               9:00 a.m.
  • Tuesday               10:00 a.m.
  • Wednesday        9:00 a.m.
  • Thursday             No call Thursday. See below.
  • Friday                    9:00 a.m.
  • Saturday              9:00 a.m.
  • Sunday                 9:00 a.m.
  • On Thursdays, the commissioners’ call will not be held in favor of an update from Franklin County Public Health.
  • Thursday at 10:00 a.m.
  • Call in number: 1-877-820-7831
  • Access code:      519360