Coronavirus Outbreak Updates
The Franklin County Commissioners Office is coordinating efforts on a county level to respond to and limit the spread of Covid-19/coronavirus. This page will be used as a repository for updates being provided by county agencies.
Franklin County Public Health
This information is accurate to the best of our knowledge as of 2:30 p.m. March 19. Defer to individual agencies for further details. To submit information on behalf of your agency, or to correct an error, email
Office officials will be providing a weekly call for local officials at 10 a.m. on Thursdays to update information on the coronavirus spread, as well as best practices for combatting the outbreak. To see the latest updates and information at anytime click here.
The ADAMH building at 447 E. Broad St. is closed as staff now work remotely. Anyone can call 614-224-1057 and leave a voicemail; voicemail are answered in 24 hours. You may also use a staff directory
to contact staff members directly. Crisis services are still available. Also has a long list of resources
including who you can talk to if you are anxious.
Office on Aging
The lobby is open to the public only between the hours of 8 a.m. and noon. Office visitors are encouraged to call ahead or for more information and updates click here
. Office on Aging staff, Senior Options, and Adult Protective Services are working from home.
Senior Options clients and caregivers with service concerns or questions should contact their case manager at 614-525-6200 during normal business hours. Any reports of abuse or exploitation should be reported to the Adult Protective Services at 614-525-6200.
Counter access for residents is closed and residents are being directed online for transfers, conveyances, licence requests, and exemption applications.
Anyone with questions can call 614-525-HOME or email.
Board of Commissioners
County administration and the commissioners are in close, continual contact with Franklin County Public Health and the Emergency Management Agency. Board of Commissioners’ offices and agencies remain open, but members of the public are encouraged to conduct as much business as possible online or over the phone. The Franklin County Board of Commissioners will hold daily Administrative Briefings, during the ongoing Coronavirus (COVID-19) pandemic.
Administrative Briefing Schedule
Participant Conference Call-In Number: 1-877-820-7831; the access code is 254681.
Board of Developmental Disabilities
All offices of the Board will be open during this time and some staff will be working remotely in our efforts to limit person to person spread of the virus, for everyone's safety business and communications are asked to be handled over the telephone or via e-mail.
|9:00 A.M. via Conference Call
||10:00 A.M. via Conference Call
||9:00 A.M. via Conference Call
||9:00 A.M. via Conference Call
cancelled to allow for Public Health Department weekly call
|9:00 A.M. via Conference Call
||9:00 A.M. via Conference Call
For information, call 614-475-6440 or click here.
Consistent with the Governor's order, Early Childhood classes and West Central School of the Franklin County Board of Developmental Disabilities are cancelled through Friday, April 3, 2020.
Board of Elections (BOE)
Access general voting information
All FCCS offices are closed. For questions or concerns contact the Office of Clients' Rights at 614-275-2621. Clients may also utilize a 24-hour intake hotline number for concerns of abuse or neglect 614-229-7000.
Staff and foster parent training is suspended, including all at the Central Ohio Regional Training Center.
For general information call 614-229-7100 or click here or more information.
Child Support Enforcement Agency
The FCCSEA offices will remain open Monday through Friday 8 a.m. until noon only. Clients are asked to email or mail FCCSEA documents to our office rather than submitting in person. To make a child support payment online, instead of at the office, please click here.
Client Information Line: (614) 525-3275
Child Support Portal
Document Submission Email
Mail: 80 E. Fulton St., Columbus, OH 43215
Anyone with questions about operations and procedures at the Franklin County Coroner can call 614-525-5290 or find more information online
. For the safety of residents and staff, FCCO has made the following changes starting immediately until further notice:
- All internships, shadowing, rotations and viewing autopsies by agencies, medical students or residents and the public are cancelled.
- Funeral homes: access between the hours of 3pm 5pm or by appointment only. Upon arrival, please stay in or by their vehicles, a staff member will come outside to assist.
- Visitors/Public: Residents are asked to call instead of visiting the coroner’s office.
- Expect delays for coroner reports and public records requests due to limited staff availability, priority is given to families of decedents.
At least temporarily, all COTA bus riders will travel for free. Riders are simply asked to enter and exit at the rear of the bus and to maintain social distancing. In addition, some bus lines have been changed. To see updates click here.
Other routes have been added to areas where students can receive free meals.
Dog Shelter & Adoption Center
The shelter is requiring anyone interested in adopting, fostering or requesting an extended sleepover to schedule appointments online
. Appointments will be available Monday through Friday, between the hours of 11 a.m. and 6:30 p.m. or on Saturday and Sundays between 9 a.m. and 4:30 p.m. All appointments will be in 30-minute increments. Guests are allowed to bring only one other person in with them.
Anyone who finds stray dogs are asked to give them safe harbor until the owner can be found. Call the shelter at 614-525-3647 to create a found dog report. Residents should still call the dog warden at 614-525-3400 if the dog is dangerous or to report bite incidents.
Mingle with the Mutts has been cancelled until further notice. For more information on the shelter click here
Franklin County Common Pleas Clerk of Courts
The Franklin County Clerk of Courts are operating with limited staff, but have in-person hours listed below. To reach the legal divisions call 614-525-3600 or click here.
Appeals Monday – Friday, 8 A.M. – 5 P.M.
General Monday – Thursday, 9 A.M. – 1 P.M. (1 P.M. – 5 P.M. for bond postings).
Passport services will not be offered during this time.
Domestic Relations & Juvenile Monday – Thursday, 9 A.M. – 1 P.M. (1 P.M. – 5 P.M. for bond postings and civil protection orders only)
Juvenile Traffic Monday – Thursday, 8 A.M. – 10 A.M.
Please note the Auto Title Division is closed to the public Auto title transactions can be done through the mail. For more information please call 614.525.3600 o
r visit them online
Employees can get additional as well by clicking here.
Franklin County Court of Common Pleas - General Domestic Relations and Juvenile Court
Residents are discouraged from visiting the Franklin County Court Complex for matters that are not essential or time sensitive. The courts will be conducting as many pre-trial conferences as possible by telecommunication. People summoned for Common Pleas jury duty should not report, as jury service is cancelled through April 10, 2020. To obtain information about the operations of a specific court, please refer to the following web sites:
Please consult your attorney to learn more or to speak with courtroom officials contact information is available here.
Franklin County Municipal Clerk of Courts
Court arraignment sessions remain open. Criminal and traffic cases scheduled for after March 18 are being rescheduled. In some cases, a defendant may be able to enter a plea of “not guilty” online by accessing the website of Municipal Court Clerk Lori Tyack.
Franklin County Municipal Court
Municipal Court is open and functioning, but all scheduled court hearings, with the exception of prisoner cases, will be continued to a date to be determined in the near future. Traffic arraignment court, 4C arraignment court, Eviction hearings, and hearings before magistrates and judges (except for prisoner cases) are cancelled for at least three weeks. Municipal Court jurors scheduled to report on March 16th are asked not to report for jury duty. Scheduled weddings are discouraged. Call 614-645-3889 to reschedule a wedding. More details about the Covid-19 changes can be found here. To speak with courtroom officials directly click here.
Economic Development and Planning
Small businesses may apply for Disaster Loan Assistance.
Businesses are asked to complete the disaster loan declaration form provided by the Small Business Administration
and mail the forms to firstname.lastname@example.org. Loans can be as much as $2 million per small business. If you have questions, please call 614-525-5631.
Building Department Operations - only drop-off plans, permits and payments are allowed at the 142 S. Front St. office location. Permits may be filed but will be acted upon at a later date. No inspections will be done on occupied structures at this time. Unoccupied buildings, new construction and outdoor inspections are still be performed. Emergency inspections (including gas piping, furnaces and more) are being handled on a case-by-case basis.
For information including tip sheets for businesses click here.
Or for information on the coronavirus from the Small Business Association.
Emergency Management and Homeland Security
Anyone wishing to receive real time information, updates and instructions on the coronavirus can sign up by texting keyword COVID19FC to 888-777. You will receive a welcome text, followed by a text alert to reply with your zip code for targeted and local alerts. For information about this click here.
All weekly tests of the outdoor sirens (usually held at noon on Wednesdays) are being suspended at this time.
For questions call 614-525-3030 or click here
Food for children
Several local school districts will be providing free food for children even as schools are closed. For a list of Columbus City Schools locations, click here.
Per an order from Governor Mike DeWine, jail visits – both for family members and personal guests – are being prohibited at this time. Professional visits (clergy and legal) are allowed, but are being restricted to non-contact. For more information click here.
Job and Family Services (JFS
Starting on Thursday, March 19, all Opportunity Centers will only be open Monday - Friday, 8 a.m. - noon. Clients and potential clients are asked to utilize online
and customer service over the phone as much as possible. or call 1-844-640-6446.
Skip the Trip: Residents can apply for food and cash assistance or Medicaid on-line or over the phone by calling 1-844-640-OHIO (6446) or on-line
Justice Policy and Programs
Though, many offices are closed there is help for those recovering from drug abuse and addiction. Here are a few:
- AA online meetings or they can be reached by phone at 608-222-8989, 24 hours a day.
- NA online meetings or they can be reached by phone at 614-252-1700, 24 hours a day.
- Clean and Cyber available at 7 p.m. on Fridays and Sundays. Use meeting ID 282 893 0125.
- Smart Recovery available online only.
- In the Rooms SoberGrid is an app available on your phone that provides peer coaching that is available 24 hours a day.
Mid-Ohio Regional Planning Commission
Many staff members are working remotely. You can still reach employees by calling 614-228-2663. Or you can reach them by email at info@MORPC.org. Their state of the region previously scheduled for April 30 is being postponed.
The court docket is being reviewed. If you have a case, you will be notified if your case is being moved. The court asks that filings be made by mail or drop them off in a drop-box at:
Franklin County Probate Court
373 S. High St., 22nd floor
Columbus, Ohio 43215-6311
Cash and credit card are not accepted, except for marriage licenses.
Those seeking a marriage license are asked to fill out the online application
prior to coming in. The marriage office remains open at this time, but only the applicants will be permitted inside the marriage department. There is a drop-box for marriage license returns.
Public Facilities Management (PFM
PFM has increased the number of building cleanings and provides repeated cleanings daily for high-traffic areas. Commonly touched items such as elevator buttons, hand rails, door knobs and other locations are being cleaned several times a day. In addition, PFM is utilizing overtime and contractors to provide a deeper cleaning process at nights and on weekends.
Ohio Public Health
The number of coronavirus cases in Ohio as well as helpful information is available here
The Franklin County Recorder’s office is closed to the public effective Monday, March 16, as most services can be handled online here
or via the mail. There will be a drop box to receive documents and fees at 373 S. High St. Office, 18th floor. Questions can be emailed to recorder@FranklinCountyOhio.gov or by calling 614-525- 3930.
All April meetings have been cancelled.
All in person bill paying and permit services at the 280 E. Broad St. office will not be available after Friday, March 20. Customers can pay online by clicking here
or pay by phone at 1-800-609-1736. Residents also have the option to put a check and payment coupon either in the night depository at the office or mail it to:
280 E. Broad St., Rm 201
Columbus, Ohio 43215
Water and Sewer questions can be answered at 614-525-3940, or you may reach Permits at 614-525-4757. Completed permit applications can be emailed
or mailed to the address listed above.
The sheriff has asked law enforcement partners to help ease Covid-19 concerns by issuing summons where possible to non-violent offenders instead of bringing them to jail, exploring alternatives to jail for technical probation or parole violations, and working with the Clerk’s Office to further reduce the number of inmates at the Franklin County jail.
The Concealed Carry Permit office at 410 S. High Street has been thoroughly disinfected and will take appointments for applications or renewals on Mondays, Wednesdays and Fridays between the hours of 7:30 a.m. and 1:30 p.m. Call 614-525-5090 with questions or to schedule an appointment.
Solid Waste Authority of Central Ohio
All offices are open and operating with regular business hours. For more information, click here.
Tenth District Court of Appeals
Effective through April 16, 2020, all oral arguments previously scheduled are converted to non-oral submissions. The Court will continue to schedule non-oral submissions of cases after April 21, 2020 until further notice. The judges will be deciding cases on the briefs only.
The office is now closed to the public. For more information click here.
Residents are encourage to submit their payments by mail to
373 S. High St., 17th floor
Columbus, Ohio 43215
Veterans Service Commission
The office is being closed through March 20, 2020. The office is preparing to take applications by phone starting Monday, March 23, 2020. Find additional information online here.